Frequently Asked Questions
General Care
How is 24/7 care different from regular home care services?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Can you adjust the level of care as your loved one's needs change?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Is a home care agency better than hiring a private caregiver?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Are services available 24 hours, 7 days a week?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Do you provide services in Assisted Living facilities?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
When is home care helpful?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Caregiver & Staffing
How do you screen your caregivers?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What types of training do you provide your caregivers? Are they trained for specific diagnosis, fall prevention, or Alzheimer's and dementia care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Can I choose which caregiver will work with my loved one?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What if my caregiver is sick or on vacation?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Are your caregivers W-2 employees of your company?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Can I have more than one care provider?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What if I would like to choose a new caregiver?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Types of Care
What is companion care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What is considered light housekeeping?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What is a Plan of Care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What is personal care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
What are ADLs? (And what are IADLs?)
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Other Questions
Are you fully bonded?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Can I change my home care schedule?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
How much does in-home care cost?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Does Medicare cover the cost of home care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Can you provide services on short notice?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
How do I start home care services with you?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Do you offer free consultation?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Where are you located?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
How much does companion care cost?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Do I have to sign a long-term contract for care?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
Are your caregivers covered by insurance?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.
How do we include value adding service AI (Sensi)?
Regular home care services are usually provided for a set number of hours per day or week, depending on your family’s needs. 24/7 care means a caregiver is available around the clock to provide continuous support, supervision, and assistance. This is especially important for individuals with advanced conditions, safety concerns, or those who need help day and night.